Privacy Policy

Last updated: January 2025

1. Introduction

AuditROI ("we", "our", or "us") is operated by QuestFeed Pty Ltd. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website audit services.

2. Information We Collect

We collect information that you provide directly to us when requesting a website audit:

  • Your website URL
  • Email address
  • Industry/business type
  • Company name (if provided)
  • Any additional information you choose to provide

When we audit your website, we automatically collect publicly available information including:

  • Website content, structure, and metadata
  • Technical information (hosting, security certificates, technology stack)
  • SEO data and search engine rankings
  • Performance metrics

3. How We Use Your Information

We use the information we collect to:

  • Conduct comprehensive website audits
  • Generate and deliver audit reports to you
  • Communicate with you about your audit
  • Process payments for audit reports
  • Improve our services and develop new features
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent: When you agree to share information with our partner services
  • Service providers: Third-party companies that help us operate our business (payment processors, hosting providers)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, sale, or acquisition

5. Data Security

We implement enterprise-grade security measures to protect your information. All data is encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Audit reports and associated data are retained for a minimum of 12 months unless you request deletion.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data
  • Objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at privacy@auditroi.com

8. Cookies and Tracking

We use essential cookies to operate our website and may use analytics cookies to understand how visitors interact with our site. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

QuestFeed Pty Ltd

Email: privacy@auditroi.com

Website: https://auditroi.com